Analytics Manager - Property Operations

At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.

How We Deliver a Winning Performance:  

• Question Authority 
• Walk the Talk
• Share Knowledge
• Listen, not just Hear
• See the Glass Half Full
• Take Educated Risks
• Enjoy the Ride
• Share the Spotlight
• Do the Right Thing
• Test Your Limits 

We Care About Your Total Wellbeing:

• Physical Wellbeing: Medical, dental, and vision care 
• Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
• Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
• Community Wellbeing: Paid Community Service Hours
• Career Wellbeing: Leadership Development
• Learn more about our Total Wellbeing program here.

What You’ll Be Doing:

As a member of the regional operations team, consisting of the Senior Vice President, Vice President of Property Management (VPPM), Regional Managers, and Facilities Team, the Analytics Manager, Property Operations demonstrates a strong knowledge of Equity’s financial and operational policies, processes and reporting systems in order to advise the regional leadership team on the portfolio’s performance and assists in uncovering strategic opportunities. This position is responsible for all operational analysis and forecasting, preparing financial review documentation for S-Ox requirements, creating and reviewing property operating budgets, as well as leading special projects for the apartment communities within a VPPM’s portfolio. This position will collaborate with the regional team to provide guidance on how to leverage the financial reporting tools and serves as the operational partner to the VPPM. You work closely with the Operations team to ensure compliance with the national reporting structure, while also using their local market expertise to  address any specific local market reporting needs.

ESSENTIAL FUNCTIONS:

• Participates in monthly operational review meetings by taking a leadership role to evaluate market performance metrics, identify trends, implement new guidelines, and identify and support corrective actions. Documents monthly operational review meetings to meet Sarbanes-Oxley compliance.
• Collects and analyzes operational data and market metrics for the assigned portfolio to help recognize market trends and business issues in order to make informed organizational decisions. Generates reporting around market performance issues such as occupancy, revenue and expenses, overtime, headcount changes, etc. Consolidates data to provide meaningful information to leadership on the status of the operations.
• Utilizes the Company’s financial reporting systems such as MRI, Essbase, and BI to troubleshoot and resolve questions from business partners and field leadership regarding financials, metrics, and emerging trends. This may include, but not limited to, budget variances, reconciliation for corporate and property accounting and audit functions or any other request for information impacting quarterly reporting.
• Completes all annual property operating budgets and forecasting associated with assigned portfolio using actual performance results, previous budget figures, estimated revenue and expenses and other available information and leadership guidance.
• Performs field compliance research as determined by the VPPM and VP, Property Operations. Assists the property management team in evaluating on-site administrative personnel in policy and procedures compliance.  
• Serves as a liaison between the VPPM and business partners by identifying resources, gathering information, and troubleshooting financial inquiries. 
• Assists the regional property management team on new acquisitions and developments, preparing and reviewing operating budgets and completing the initial cold loads. Ensures a smooth transition for newly acquired communities during the acquisition and development process.
• Identifies trends and shifts in behavior and presents findings to the Regional Leadership team.  Offers solutions to resolve business issues and assists in implementing new policies and procedures. Partners closely with the VPPM to research opportunities for properties to improve performance..
• Builds ad hoc reports utilizing Equity Residential systems (MRI, OPs, EIS, Essbase, BI, etc) Extracts, organizes data and analyzes large amounts of data and summarize findings in a clear and concise manner.
• Trains leaders on how to use the financial reporting system and tools.
• Performs additional analysis, special projects and other duties as assigned by the VP Property Operations and/or VPPM.
• Represents the Company in a professional manner at all times. Consistently maintains a professional, courteous attitude when dealing with residents, coworkers and the general public.

The Company may revise this job description from time to time as business needs require. It is not intended to be an exhaustive listing of all the functions of the job, nor limit the Company’s right to assign other functions to an employee in this position. This job description does not constitute a  written  or  implied contract of employment.

JOB QUALIFICATION REQUIREMENTS:

• College degree, preferably in Accounting/Finance, or equivalent property management experience is required. 
• Analytical skills are necessary with the ability to leverage technology to gather information. Excellent written and verbal communication skills are essential. 
• Proficient with (on-line) automated accounting systems, Excel, Essbase and Google. 
• Must be able to supervise, organize and prioritize workload for numerous projects/tasks at one time. 
• Flexible to operate in multiple environments and teams.

Computer w/ Internet and email capabilities, Telephone, Automated accounting systems, Excel, Essbase, BI, MRI and MRI query.

SALARY: $108,000 - $119,000 per year; in addition to base salary, a discretionary annual % bonus is provided.

The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.

PHYSICAL AND VISUAL ACTIVITIES: 

Ability to hear and speak well enough to converse verbally over the phone and in-person (expressing or exchanging ideas by means of the spoken or written word). Ability to interpret, evaluate and communicate detailed written or verbal instructions to others accurately and easily. Able to see well enough to use the computer effectively and read written communications. Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. May be required to climb stairs depending on the property structure.

The above describes the physical and visual activities that are commonly associated with the performance of the essential functions of this job.  “Commonly associated” is not intended to mean always or only.

Reasonable accommodation will be provided as required by law to enable otherwise qualified employees with a known disability to perform the essential functions of the job.

WORKING ENVIRONMENT:

Office environment.