Analyst, Supply Chain (onsite)

Position Summary

Coordinates the end-to-end functional supply chain with the Southington business unit and its customers. This role is responsible for the coordination of pre-sales support, onboarding, issue management, performance management/analytics and communication to the Solutions business of ICU Medical. The goal of this role is to ensure that all data, actions, communication and focus are in place to meet customers and the company’s expectations. 

Essential Duties & Responsibilities

• Coordination of all supply chain functions with the Solutions Business Unit and customers. 
• Represent all supply chain in all pre sales activities
• Coordinate and manage the onboarding and implementation activates of new solutions customers for the business and supply chain
• Single point of contact for the Solutions business for communication related to the solutions supply chain
• Coordination with other operational areas to ensure optimal service for internal/external  customers
• Manage/Approve inventory restrictions in coordination with the business unit
• Lead weekly service/supply chain calls
• Own the accuracy of the supply chain performance scorecard  for the Solutions business
• Coordinate and communicate customer action plans with supply planning and customer care
• Work on special projects as they arise 

Knowledge, Skills & Qualifications

• Excellent written and verbal communication with both internal and external customers
• Strong understanding of overall supply chain flow, process and metrics
• Ability to influence others regardless of reporting relationship
• Ability to organize and complete work with given deadlines
• Ability to grasp and understand business concepts and issues
• Problem resolution
• Self-motivated & Proactive
• Flexibility and change-minded.

Education and Experience 

• 1-3 years of previous Supply Chain experience
• 1-3 years customer service and/or customer interface experience
• 1-3 years of ERP/MRP experience (Oracle highly preferred)
• Proficient in Microsoft Office including Word, Excel, and Outlook
• Minimum of an Associate's Degree required