AI Business Operations Manager - San Francisco

About Plaud Inc.

Plaud is building the world's most trusted AI work companion for professionals to elevate productivity and performance through note-taking solutions, loved by over 1,500,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud is building the next-generation intelligence infrastructure and interfaces to capture, extract, and utilize what you say, hear, see, and think.

Plaud Inc. is a Delaware-incorporated, San Francisco-based company pushing the boundary of human–AI intelligence through a hardware–software combination. With ISO 27001, ISO 27701, GDPR, SOC 2, HIPAA, and EN 18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.

To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube

Why You Should Join Us

Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.

• Plaud is a bootstrapped, skyrocketing, profitable company with a $250M revenue run rate achieved in just three years.

• Define the next-gen paradigm for human-AI interaction.

• Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.

• Work with passionate teammates who value innovation, collaboration, and customer success.

• Grow your career in a culture that champions continuous learning and fast career development.

• Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.

What You Will Do

1. Build Agentic AI Systems for GTM and Sales Teams

• Design and deploy always-on AI workflows that: Monitor markets and selected brands

• Monitor Plaud pricing across: Owned channels, marketplaces, third-party platforms

• Build dashboards and alerting systems by market

2. Product Marketing Intelligence

• Monitor messaging across: Landing pages, marketplaces, partner and distributor sites

• Ensure messaging accuracy, freshness, compliance, and positioning consistency

• Track competitor feature launches and messaging shifts

• Build AI tools for messaging, marketing assets, and landing pages generation

3. Influencer & Creator Intelligence

• Map influencer ecosystems by market: Platforms, creators, content formats, cadence, impressions, engagement

• Build automated outreach workflows: Creator sourcing, AI-assisted personalization, follow-ups and tracking

4. PR, Sentiment & Brand Risk Monitoring

• Monitor: Brand sentiment trends, emerging PR and regulatory risks, competitor and category-level news

• Track and consolidate community feedback

• Build early-warning dashboards and escalation signals

5. Ads & Competitive Media Intelligence

• Track competitor ad creatives across: Meta, Google, YouTube, Podcast, and other channels

• Analyze: Creative angles, channel mix, scaling vs testing patterns

• Maintain a searchable competitive ads intelligence library

6. Creative Operations & Asset Intelligence

• Build an internal creative asset intelligence platform to:

• Track asset performance by market and channel

• Measure expense, revenue, CTR, engagement, and ROI

• Enable creatives and marketers to see what actually performs

7. Integrated Marketing & MMM

• Build AI-assisted attribution and marketing mix modeling frameworks

• Support budget allocation, channel strategy, and ROI optimization

• Deliver decision-ready dashboards for leadership

8. B2B Growth Automation: Design agentic workflows for

• Lead sourcing and account research

• Personalized outbound

• Follow-ups and deal progression

• Integrate with CRM, email, calendar, and internal tools

Minimum Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.

• AI builder, 2+ years in: Sales / Marketing / Analytics

• Strong analytics, project management, communication, and cross-functional skills.

• Ability to leverage AI to enhance work efficiency.

• Hands-on with LLMs, agentic workflows, APIs, data pipelines, automation tools, dashboards and monitoring systems

• Comfortable working across regions and functions

What We Offer

• Founding Team: Opportunity to join the founding team of this new initiative, with meaningful ownership and impact on a fast-growing startup.

• Competitive Compensation: $120K-$160K base salary+performance bonus+Equity.

• Comprehensive Benefits: Top-tier healthcare for employees and dependents, including dental and vision, and a generous employer subsidy.

• Retirement Planning: 401(k) plan for full time employees with company matching.

• Paid Time Off: Unlimited PTO, plus 13 paid holidays.

• New Parent Leave: 12 weeks of paid time off to spend time with your new family, regardless of gender.

• Hybrid Office: Minimum of 3x in office per week.

• Gear: New hires are equipped with their choice of new top-of-the-line laptops and workstation setups.

• Perks: Best office equipment. Annual offsites. Free office drinks and snacks.

Disclaimer: Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.