Position Overview
We are seeking a reliable and detail-oriented Administrative Assistant to support day-to-day operations across the organization. This role is focused on project coordination, reporting, and general administrative support to help ensure the business runs efficiently.
The ideal candidate is organized, responsive, and comfortable working in a fast-paced environment with multiple priorities.
Key Responsibilities
· Answer and direct incoming phone calls in a professional manner
· Assist with coordinating and tracking ongoing projects and tasks
· Prepare and maintain reports, spreadsheets, and operational summaries
· Perform accurate data entry and ensure data integrity across systems
· Support internal communication and follow-ups across teams
· Maintain organized digital files and documentation
· Assist with vendor communication and basic administrative coordination
· Help ensure deadlines and key deliverables are tracked and met
· Provide general administrative support as needed
Qualifications
· 2+ years of administrative, office, or operations support experience
· Strong organizational and time management skills
· High attention to detail and accuracy
· Proficiency in Microsoft Excel and/or Google Sheets
· Strong written and verbal communication skills
· Ability to manage multiple tasks and prioritize effectively
Preferred Qualifications
· Experience in a multi-location business or operations environment
· Exposure to reporting, data analysis, or basic bookkeeping
· Experience in hospitality or restaurant operations (a plus)
Key Competencies
· Strong follow-through and accountability
· Problem-solving mindset
· Ability to stay organized under pressure
· Team-oriented with a willingness to jump in where needed
Compensation & Benefits
· Competitive pay (based on experience)
· Benefits package (if applicable)
· Paid time off
· Growth opportunities within a growing organization
Why Join Us
This is a hands-on role where you’ll play a key part in keeping operations running smoothly. You’ll work closely with leadership and teams across the business, gaining exposure to multiple aspects of the organization.
Firehouse Subs® is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation®.
The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.
Our mission is to carry on our commitment to and passion for:
- Hearty and Flavorful Food
- Heartfelt Service, and
- Public Safety