Job Description
This member will be a part of VEKA’s Supply Chain organization, playing a critical role in improving Order-to-Cash (O2C) performance through analytics, process improvement, and applied A.I., while also serving as a project leader and strategic enabler across Supply Chain functions.
Duties and Responsibilities:
Act as a Project Leader for cross-functional initiatives, coordinating work between Production Planning and Operations, Customer Call Center, Commercial Sales teams, Shipping and Logistics, and IT.
Serve as a strategic thought partner to the Director of Customer Supply Chain on longer-term O2C maturity, digital enablement, and scalability.
Translate leadership strategy into executable initiatives (what changes, how, and with what success metrics).
Drive adoption and change management:
Training, playbooks, communications, and reinforcement of new tools/processes.
Develop exception-based dashboards and alerts that shift teams from reactive firefighting to proactive execution.
Lead pilots and proofs-of-concept for new A.I. and automation ideas, with clear success criteria and scale plans.
Design, build, and maintain automated analytics in SAP Analytics Cloud (SAC) that support day-to-day O2C execution and decision-making.
Lead continuous improvement of the Auto Replenishment Program (VMI-style):
Replenishment logic, exception triggers, customer segmentation, and performance tracking.
Reduce manual intervention, improve service predictability, and work with customers to adhere to ARP guidelines.
Own analytics and workflow improvements for the ELOP portal (VEKA’s Sales Order website):
Ordering accuracy, catalog logic, lead-time messaging, and error prevention.
Work with IT as a liaison to continuously improve the ELOP portal.
Perform deep-dive root cause analysis on:
OTIF misses
Backlog volatility
Forecast bias and inaccuracy
Repeated customer call drivers
Apply practical A.I. / ML techniques where they demonstrably improve outcomes, such as:
Sales Forecast enhancement.
At-risk order identification (OTIF risk scoring)
Lead-time and Days of Supply accuracy improvements
Skills:
Strong analytical and process-improvement mindset with a bias for execution, not theoretical analysis.
Ability to build analytics and automations (SAC, Excel, SQL/Python, A.I. related tools such as Microsoft Co-Pilot).
Ability to lead projects without formal authority, influencing cross-functional teams.
Comfortable moving between:
Tactical problem solving (why did this order miss?)
Strategic thinking (how do we eliminate this class of problems altogether?)
Clear communicator who can:
Explain complex analysis in plain business terms
Recommend actions, not just insights
Ability to communicate with VEKA N/A’s customers.
Advanced knowledge of ERP systems, preferably SAP.
Proficiency in Microsoft Office tools such as Excel.
Ability to thrive in a fast-paced and dynamic environment, managing multiple priorities effectively.
Education:
Bachelor’s Degree or equivalent experience .
Analytics Certifications desired.